1. and asking for a ________

2. I remained calm although I believe I have every reason for ________ up a fuss.

3. and the machine came on Tuesday February 20th almost 5 weeks after the ________ delivery date.

4. When I ________ this matter with one of your staff

5. I had the washing machine fitted by a ________ plumber but he was unable to make the thing work.

6. and one of your technical staff came out to see me with the intention of replacing the ________ part.

7. I am writing this letter to you as a sort of last ________ since all my attempts to phone you

8. I sometimes find that the ________ made by the advertisers are more interesting than the actual television programmes themselves.

9. I eventually got put ________ to the technical department

10. I don't know what's the matter with me today I suppose I'm feeling under the ________ .