1. and one of your technical staff came out to see me with the intention of replacing the ________ part.

2. In January this year I bought a washing machine from you for which I paid ________

3. and was very ________ as to when he would be able to find the right part and get it back to me.

4. since there were a number of people ________ sick.

5. After six more phone calls I ________ succeeded in settling on a date

6. Another visit took ________ in late April but the engineer, although he had got the right part with him, was unable to make the washing machine work.

7. I was ________ with the comment, 'Oh not you again'

8. He's the sort of person who never worries about anything and has a happy ________ disposition.

9. and they would send someone in the '________ future'.

10. We now move on to late March when I imagine that the sick employees were fully ________