1. I now want some kind of compensation for the total ________ of service I've experienced.

2. I must ________ you do something immediately as I've been patient long enough.

3. Can you help please because I've lost my way and ________ to get to the shops before closing time?

4. I believe I have very good ________ for suing your company for negligence.

5. Am I going in the right ________ for the post office?

6. Could you please ________ me in the direction of the motorway?

7. If you don't do something today, I shall be ________ to take legal action.

8. I'm really not satisfied with the way you have ________ the situation.

9. Is this ________ for the railway station?

10. I took the wrong ________ at the last road junction, can you tell me how I get back on the motorway?