1. The head of department acknowledged that the ________ of the section was largely due to high quality support staff.

2. The job of the ________ of this particular section is to train the members to deal politely with any complaints from the public.

3. If for any reason customers do not like the item they have bought, they always ________ and get a refund.

4. The sole purpose of this jacket is to ________ water and if you wear it in the rain and still get wet, it's useless.

5. The great thing about this particular material is that however much you screw it up, it never ________ .

6. When you are interviewing someone, it is obviously necessary to ask questions relevant to their job experience but discussing someone's other ________ is also useful.

7. Although she was very tempted to accept the job she was offered, she had to ________ the offer because the salary would have been insufficient.

8. A ________ approach to new ideas is to be welcomed but you do need a strong element of imagination as well.

9. A newsletter is sent out every ten days to all the staff so that they receive a regular ________ on recent appointments.

10. We're paying for a stand at the new industrial exhibition with a view to ________ interest among potential employees in our company.