1. He appreciated the additional welcome and help he received from the department store staff as he had after all been a longstanding ________ .

2. I think that your financial optimism is not really justified and you should adopt a more ________ attitude.

3. She got quite angry about the size of the invoice until it was pointed out that it was the government who ________ the value added tax.

4. If you want to increase sales of a particular product, you must be sure that you are ________ the right customers.

5. In order to cut down the expenses of compiling and sending out the invoices, you need to employ an ________ administrator.

6. Whenever a member of staff makes a claim for travel expenses, they have to provide a ________ account of their journeys.

7. It's always a good idea to get an ________ of what the cost of the work will be before the invoice lands on your doormat.

8. From the point of view of relevant ________ she was the ideal candidate at least on paper.

9. The idea caught on very quickly and people were queuing up to buy the goods so that year the company's investment ________ substantial profits.

10. The company were very quick to point out it was their fault we had been sent the wrong invoice and they ________ it immediately.