1. In view of our previous orders over the last year we were offered a 10% ________ on any future dealings.

2. There is an additional ________ added to the price of the product if you want to have it delivered to your house.

3. It's a gamble at the moment whether the company will make profit in its second year but that nevertheless is the ________ aim.

4. Once the applications have been looked at the usual procedure for the panel is to follow ________ the references of those candidates who have been shortlisted.

5. If you want to increase sales of a particular product, you must be sure that you are ________ the right customers.

6. As this job was of a very specialist nature an ________ was invited to join the interview panel.

7. Before you can claim any money back on overpayment of tax, you have to ________ an application form.

8. She was in such a state of extreme nervousness when she was ________ for the interview that she burst into tears.

9. The figures that have just been published by the company's accountants will give management some kind of ________ on how sales are going.

10. Managers complained bitterly at the Annual General Meeting that ________ of production had dropped to an all time low.