1. You should have read the ________ of payment as soon as you received the invoice for the goods.

2. He appreciated the additional welcome and help he received from the department store staff as he had after all been a longstanding ________ .

3. Whenever a member of staff makes a claim for travel expenses, they have to provide a ________ account of their journeys.

4. After the interview one of the candidates ________ phoned the office to see whether he had been successful.

5. I had a letter from the office of the Collector of Taxes telling me that I had to pay back all the money I ________ over the last 3 years.

6. One of the most popular questions asked of interviewees is to explain their strengths and ________ .

7. Managers complained bitterly at the Annual General Meeting that ________ of production had dropped to an all time low.

8. It doesn't happen very often but I actually got some money from the tax office and with the ________ I'm going to treat myself.

9. There have been so many queries about his tax situation that there is now a huge ________ containing the details in the office.

10. The company were very quick to point out it was their fault we had been sent the wrong invoice and they ________ it immediately.